How to Talk to People with Dementia

Mar 11, 2025 | The Copeland Experience

When your loved one is facing memory loss, understanding effective dementia communication techniques will be vital for your relationship. From maintaining eye contact to removing unnecessary distractions, there are a few things you need to be aware of. Join the team of experts from Copeland Oaks below to get a better understanding of these communication methods. 

Understanding Dementia

Dementia is a progressive disease that impacts the brain, gradually impairing memory, processing, and communication. It impacts not only the mind but also the body, causing difficulty with coordination and sometimes changes in behavior. As dementia progresses, individuals may struggle to recognize loved ones or even perform daily tasks, often leading to frustration and anxiety. 

The emotional toll of this condition can be profound, for those with dementia as well as their caregivers. Understanding that these changes are due to a disease, rather than a person’s character, can help create a more compassionate and supportive relationship.

Effective Communication Tips

When interacting with someone who has dementia, it’s important to use the below dementia communication techniques to bring understanding and comfort to your loved one. As the disease impacts the brain’s ability to talk, communication becomes more challenging. By applying clear, patient, and supportive strategies, you can minimize frustration and create a more positive relationship. 

Be Patient

Patience is non-negotiable when speaking to someone with dementia. Give them the time they need to process information and then express their thoughts, even if it takes longer than usual. By being present and attentive, you indicate that you value what they have to say and are making an effort to truly understand. Avoid interruptions or attempting to complete their thoughts. This helps maintain their dignity while creating a supportive environment where they feel respected. 

Use Simple Language

When learning how to talk to people with dementia, keep your words short and direct. Avoid long stories, as they can be overwhelming and hard to follow. Instead, ask one question at a time and give them space to process before changing the subject to asking another. 

By keeping your language simple and to the point, you reduce the chances of confusion and encourage them to focus on the conversation. This approach makes it easier for the person to stay engaged and respond more effectively, encouraging more conversation and strengthening your relationship.

Maintain Eye Contact

Maintaining eye contact is a powerful dementia communication technique. It creates a feeling of connection, letting the person know you are fully engaged and focused on the conversation. Eye contact also conveys warmth, attention, and patience, which are especially important when your loved one may have a hard time finding their words. 

By maintaining their gaze, you provide a calming presence that helps the person feel more secure in the conversation. Of course, read their body language and make adjustments if eye contact is starting to feel too intense for them. 

Avoid Correcting

Among the many dementia communication techniques, an important one is avoiding correction. Even if what they say seems inaccurate or confusing, this isn’t the time to highlight mistakes or question their perceptions. Instead, focus on listening with empathy and try to understand the main point they’re trying to make. If you’re still unsure of what they’re trying to express, gently ask a clarifying question or move on to another conversation. This allows you to create a supportive environment when talking to a parent with dementia

Limit Distractions

When speaking to someone with dementia, make sure you limit any distractions. Too much sensory input, such as loud noises or bright lights, can overwhelm them and make it harder to have a conversation. Instead, create a calm environment that supports their comfort and communication. 

A peaceful setting, free from noises and clutter, helps your loved one concentrate on what’s being said, creating a meaningful interaction for both of you. This dementia communication technique shows respect for their needs and allows them to communicate without distractions.

Memory Care at Copeland Oaks

At Copeland Oaks, we recognize how difficult it is when a loved one develops memory loss. We provide intentional, nurturing care for individuals facing memory loss. Our Donald R. James Assisted Living Memory Care Wing is located in the Assisted Living apartment complex on the Copeland Oaks campus. Here, residents receive care specifically designed for those experiencing the early stages of memory loss.

Memory care is provided to those who are at varying stages of Alzheimer’s or dementia. Our memory care assisted living facilities prioritize structured environments and routines, resident safety, and mentally engaging programs run by our highly trained staff.

Schedule a Tour at Copeland Oaks

Considering memory care for a loved one is a big step, and the compassionate team at Copeland Oaks is here to support you every step of the way. Schedule a visit today to see our assisted living with memory care facility and discover the difference we can make for your family.