Updated on June 22, 2020:

At Copeland Oaks and Crandall Medical Center the health and well-being of residents and staff is always our highest priority. We continue to hold residents and their families close in our prayers, and are doing everything possible to keep the residents and families we serve, our dedicated caregivers, and our communities safe.

The residents we serve are cherished members of the Copeland and Crandall family, and we hold the responsibility to care for them in extremely high regard. We are doing everything in our power to prevent community spread of the virus.

To date, there have been two residents living in a Beeghly Building apartment (husband and wife) that tested positive to COVID-19 in May. Sadly, one passed away and one has eagerly returned from the hospital and is temporarily in Crandall Medical Center, planning on moving to Assisted Living very soon.

In May, all Assisted Living residents were tested. There were eight Assisted Living residents who tested positive for the virus, seven of these folks temporarily moved to Crandall Medical Center and one is currently in the hospital.

Rules and procedures are implemented and designed to mitigate the spread of the virus. These procedures are standardized across the entire campus.

  • Public health officials are notified as required, and all procedures recommended by the CDC and Ohio Department of Health are implemented.
  • No unauthorized staff members or residents is allowed to enter an affected area or living quarters.
  • Staff members providing care for COVID-19 residents are utilizing full personal protective equipment (PPE) to ensure the virus is not spread to other residents or staff.
  • Residents with COVID-19 are placed in isolated rooms in Crandall Medical Center to prevent the spread of the virus.
  • Whenever possible, staff assigned to care for persons with COVID-19 have a designated entrance and exit to eliminate contact with other staff and residents.
  • We have secured appropriate PPE. Our dedicated COVID Team works daily to obtain additional PPE as needed.
  • The COVID Team meets three to five days a week, or more if needed.
  • On-campus TV announcements by the CEO can be seen on the in-house channel 1851 at 1:00 p.m. daily when there is new information to present to the community.
  • All employees have been given the COVID test and the antibody test.
  • Procedures are in place provide a COVID test to all new employees.
  • We continue to adhere to universal precautions of infection control such as practicing good hygiene. We are also increasing our disinfection and sterilization daily routine on all “high-touch” surfaces. These are measures and techniques we employ already, every day.
  • Employees are screened each day prior to the beginning of their shift.
  • Everyone MUST wear a mask.

Please visit www.crandallmedicalcenter.com for more information relating to Crandall Medical Center.

Assisted Living Visitation Rules – effective June 9, 2020

The visitation rules are set by the Ohio Department of Health and the Governor’s office. Here is what you need to know if you plan on visiting a Copeland Oaks Assisted Living resident.

  • Visits are by appointment only
  • Call Andrea Blake at 330-938-6126 ext. 4-4233 to schedule a visit.
  • Must provide Andrea with your cell number.
  • Visitors will be screened at the front of the building at the flagpole entrance. You will need to park your car, come directly inside for your temperature to be taken. Watch for “Visitor Entrance” signs.
  • Residents visiting Assisted Living residents will have to go through the same screening process.
  • You will then drive around to the parking lot at the end of Building 8.
  • Visits will take place outside on the patio of Building 8 – 1st (weather permitting) This is located under the balconies.
  • Visits are limited to 30 minutes.
  • You must wear a mask.
  • Only 2 visitors at a time.
  • No items to be shared.
  • No touching, kissing, and hugging.
  • Cannot go for a walk.
  • Must maintain a 6ft distance.
  • The facility has the right to cancel at any time.

For more visitation details, please see the following website:

Assisted Living Facilities & Intermediate Care – Ohio Department of Health

We understand this has been a difficult time for our residents and their loved ones. Thank you for your patience, caring, and understanding. Let’s continue to pray for everyone’s safety.